All rents are due on or before the 1st day of the month. There is a grace period which expires on the 5th day of the month. Any rents received after the 5th of the month will incur an automatic 10% penalty. After 30 days your account will be sent to collections. Returned check fee $35.
We can arrange to have your rent or utilties auto deducted from your checkng account by ACH and we also accept credit card payments through Google Checkout.. Credit card payments will incur an additional 3% service charge (still less than the 10% late fee) Email for more information.
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Mailing Address
Distinctive Nashville Rentals PO 90617, Nashville, TN 37209
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Book Keeping inquiries
(615) 582-6937 Judy
RunyeonGroup@gmail.com
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Email DistinctiveNashvilleRentals@gmail.com
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Maintenance Fill out website maintenance form:
www.distinctivenashvillerentals.com/distinctive-nashville-rentals-maintenance-question-form
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Emergency #s
(615) 714-5242 Linda Sue
(615) 578-0194 Ron
(615) 497-4689 Patrick
(615) 714-0588 Taylor
All Maintenance requests (excluding emergencies), must be made in writing, preferably through our online form, or our Post Office Box if you do not have internet access..
(An emergency is any situation which causes a potentially immediate danger to an individual or the property. The best examples are fire and flooding, but any situation which has the ability to endanger life or property is considered an emergency.)
Please remember to submit your non-emergent maintenance requests through the online form here on our website. This form ensures that your request reaches everyone on staff at the same time and will make it much easier for us to ensure the completion of your request.
If you do not have internet access, you may call or text 615-714-5242, but you MUST also submit your request in writing to our PO box.
Our goal is to respond to you within 24 hours and to resolve your issues as quickly as possible. We rely on your feedback to let us know that your home is being properly maintained.
· Per lease agreements, air filters must be changed monthly. If you do not know where your filter is located and/or how to change it, please call the office and we will send someone to show you.
· Per lease agreements, 60-days notice is required if you plan to vacate the premises at the end of your lease term. Please notify the office in writing as soon as possible if you do not plan to renew. Other wise your teancy goes month to month with a 60 day notice still required.
· If outside temps fall below 20*F for more than a few hours, open cabinet doors and let the cold water in all your faucets run a thin stream overnight to prevent pipes freezing and bursting. .
· We MUST to have current contact info for you. If your phone or email changes, please let us know ASAP